Terms & Conditions
Welcome to Neetmate. By using our mentorship and notes marketplace you agree to the terms outlined below. These terms may evolve as the platform grows.
User roles
Mentors and mentees must sign in with Google and select the appropriate role. Accounts cannot switch roles within the MVP. Mentors are responsible for keeping at least one active service or note.
Bookings and sessions
All mentorship bookings are facilitated through Neetmate. Mentees select three preferred slots and complete payment in advance. Mentors must respond within 24 hours with a confirmed slot or one alternative. Sessions should take place only after confirmation.
Payments and fees
Neetmate charges a 15% platform fee on mentee payments and mentor earnings, plus a ₹25 device surcharge on iOS, iPadOS, and macOS checkouts. Mentors receive their net payout after deductions.
Digital products
Notes and other digital goods purchased through Neetmate are watermarked for personal use. Redistribution, resale, or shared access is prohibited.
Platform conduct
Users must maintain professional conduct during mentorship sessions and communications. Neetmate reserves the right to remove users who violate community guidelines or engage in fraudulent activity.